Refund Policy

At ManiCoreInsure, we are committed to maintaining fair, transparent, and customer-friendly refund practices. This Refund Policy explains the conditions, timelines, and procedures applicable for refund processing.

1. Refund Eligibility

Refund requests may be considered under the following situations:

• Duplicate payment transactions
• Failed payment with amount deducted
• Unsuccessful policy processing
• Approved refund request before policy issuance
• Technical or payment gateway errors

2. Refund Conditions

Refund approval depends on policy status, insurer verification, payment confirmation, and applicable insurance provider guidelines.

• Refunds may be processed after applicable deductions
• Administrative and processing charges may apply
• Refunds are subject to insurer approval wherever applicable

3. Non-Refundable Situations

Refunds may not be applicable under the following conditions:

• Policy has already been issued and activated
• Insurance claim has already been filed or settled
• Policy terms specify non-refundable charges
• Fraudulent or unauthorized activities are detected

4. Refund Processing Timeline

Approved refunds are generally processed within 7 to 14 business days depending on banking and payment provider timelines.

• Refunds will be credited to the original payment source
• Processing time may vary depending on verification requirements

5. Required Information For Refund Request

Customers may be required to provide the following details for refund processing:

• Full Name
• Registered Mobile Number
• Transaction ID
• Policy/Application Reference Number
• Reason for Refund Request

6. Refund Request Support

Customers may submit refund-related requests through our official support channels.

• Email support request
• Customer support helpline
• Official website support form

7. Policy Updates

ManiCoreInsure may update this Refund Policy from time to time based on legal, regulatory, or operational requirements.

Updated versions will be published on this page with the latest revision date.

8. Contact Information

For refund-related assistance, customers may contact our support team through the details below.